Update Your SRD Banking Details

Keeping your banking details up to date helps prevent payment delays. If your SRD grant has been approved and you need to change your banking details, you can do this through the official SASSA SRD website.

You will need to enter your South African ID number. SASSA will send an SMS with an OTP to the cellphone number linked to your SRD application. Follow the instructions in the SMS carefully to complete the banking update.

SASSA states that your grant can only be paid into a bank account that belongs to you. If you choose a money transfer option, the cellphone number used must also be registered in your own name. New banking details are only used for future payments after verification.

Steps to Update Banking Details

  1. Visit the official SRD banking details page.

  2. Enter your South African ID number.

  3. Wait for the SMS with your OTP.

  4. Follow the instructions in the SMS.

  5. Choose your payment method.

  6. Confirm that the bank account or cellphone number is registered in your name.

  7. Wait for SASSA to verify the new details.

Important Safety Tips

Never share your OTP, bank PIN, card number, or online banking password with anyone. SASSA will not ask you to pay a fee to update your banking details. Only use the official SASSA SRD website when changing payment information.

SA Grant Guide is an independent information website and is not affiliated with SASSA. Always use official SASSA channels for applications, appeals, banking details and final decisions.

How to Change or Update Your SASSA Banking Details

If your banking details are incorrect, your SRD payment will not be processed.

How to Update Banking Details

  1. Visit the official SRD website

  2. Enter your ID number

  3. Choose your bank

  4. Enter your account details

  5. Wait for bank verification (2–7 days)

Why Banking Details Fail

  • Wrong account number

  • Account not in your name

  • Bank verification delays

  • Suspicious activity flagged

Tips to Avoid Delays

  • Use a bank account registered in your name

  • Avoid using someone else’s account

  • Keep your phone number active

Frequently Asked Questions

Can I use someone else’s bank account for my SRD grant?

No. SASSA states that grant payments must be paid into a bank account that belongs to the applicant. If you use a money transfer option, the cellphone number should also be registered in your own name.

How long does banking verification take?

Banking verification can take a few days. Delays may happen if the account details are incorrect, the account is not in your name, or the bank verification process takes longer than expected.

What happens if my banking details are wrong?

If your banking details are incorrect, your payment may be delayed or may not be processed. You should update your details through the official SASSA SRD website.

Should I pay someone to update my banking details?

No. You should not pay anyone to update your banking details. Only use official SASSA channels and never share your ID number, banking details or OTP with strangers.

Can I change from bank payment to cash send?

Where available, SASSA may allow different payment methods. Follow the instructions on the official SRD website and make sure the cellphone number used is registered in your own name.

A close-up of a South African bank card and a smartphone displaying a banking app screen.
A close-up of a South African bank card and a smartphone displaying a banking app screen.
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